The one night in the year that real people give a shit about advertising and we gave them… a pile of shit
I begin this rant by admitting that I’m an outsider, that last night was only my second Superbowl as a US resident, that no doubt I’m missing something. No doubt there were references beyond the chimps in the Career Builder ad and Gregory House’s nod to Coke that people across the country nodded along to I don’t know about. But what I do know is that any glimmers of original thought or creativity were few and far between, that this year’s crop of Superbowl spots were dominated by derivative and lazy strategy and uninspiring creative.
In her oft cited Fast Company article from October last year Mayhem on Madison Avenue, Danielle Sacks laid out a promising future for marketing on the brink of “its first creative revolution since the 1960s” but a bleak one for the ad industry who “might get left behind”.
So has the industry heeded her warning?
2011 was meant to be the year that Superbowl advertisers got their shit together, building off buzz generated by the TV spot to drive richer and more rewarding participation around brands. Twitter has been alight for the last week with the battle for pre-game-buzz supremacy, tracking which advertisers were extending their ($3 million) media-buy. And during the game itself, you were nowhere if you didn’t include a Facebook URL.
This is all well and good but on Superbowl Sunday, your spot matters like at no other time. Unlike the rest of the year when most people are ignoring TV advertising, Superbowl Sunday is our special night – the night when ad-watching is sport as much as the sport on screen. When every brand has a clever Facebook activation, Twitter integration or FourSquare check-in strategy, your advantage is directing them to yours with a great TV spot: on this night, the fate of your brand depends on how epic / funny / touching / charming you can make a 30 second spot. And for me, the vast majority failed to do so.
1. We must stop talking to ourselves
I have already congratulated myself for spotting references to other advertising in last night’s ads (Careerbuilder’s perpetuation of the chimp meme and House, and I’m sure that there were many others that I missed) but maybe this is the problem. As advertisers, we have the whole gamut of popular culture to reference in order to spark a connection with the viewer, so why do we choose to reference our own work instead of something with more resonance? Step forward Motorola who re-imagined Apple’s 1984, this time with a twist! Now Apple is the oppressive Orwellian big brother in control of our thoughts. Motorola is cast as the hero with ‘The tablet to create a better world’. Leaving aside the ridiculous claim (how will people using Motorola Xoom tablets in stead of Apple ones make the world better?) and the laughable strategy and creative (being anti-apple is not a strategy and the first idea that comes up in the brainstorm is probably not the answer) the real problem is that no one cares. The only people who remember / care about 1984 are ad people, Morotola would be better off running an ad in Ad Age rather than subjecting Superbowl viewers to it.
2. If your only strategy is to entertain, you’d better be entertaining
There is a school of thought which says that the only role of a Superbowl spot is to entertain. Spend the rest of the year ramming selling messages down people’s throats but save Superbowl Sunday for affinity-driving. The danger is that in the YouTube era, you have a lot of competition. When limitless amounts of the world’s most entertaining content is only a click away, yours better be good – how galling for a video made by a kid in his bedroom to have millions more views than your multi-million dollar Superbowl spot. This is a balance I think VW got right with ‘The Force’ (though it’s s shame they only ran the 30). Rather than trying to talk up product features, it set out to charm, and it achieved this thanks to a nice creative idea and a great performance from the mini-Vada.
Less successful in my opinion were Bud Light, Pepsi Max and Doritos which set out to entertain and largely failed. Poker-playing dogs? 80s style stand-up comedy material about how men and women think differently? Man gets floored by puppy? Really? I learned nothing of interest about your products (so not useful) and can find millions of funnier skits on YouTube (so not entertaining).
3. When you have something to say, don’t let an elaborate ad idea get in the way
Though humor (particularly male American Pie-esque humor) has been a Superbowl staple over recent years, it is now necessarily the answer. Particularly when you have a compelling message to impart. Credit to Verizon and VW for not letting an advertising conceit get in the way of a strong proposition. Everyone wants an iPhone, on a network that works, so that’s what Verizon gave us – some product porn and a simple message. Similarly, VW announced the forthcoming Beetle…with a beetle. At the other end of the spectrum, Groupon, a brand with an incredibly compelling message hid it behind a very polarizing ad idea and probably managed to alienate existing customers rather than gain millions of new ones. And Living Social’s spot was better. Oops.
4. If you’re trashing a competitor, make sure you’re pushing on an open door
Knocking copy is a risky strategy at the best of times but your risk is multiplied when it is witnessed by hundreds of millions of viewers. So you’d better be pointing out something negative about your competitors that people agree with. Hello (again) Moto. As someone who works for one of Apple’s competitors (Samsung), I feel your frustration. The products don’t work well, they are arrogant and yet people follow them in a worrying zombie-like frenzy. This is particularly the case for the iPad, the most successful ever CE launch (fastest product to ever reach $1 Billion in sales). So making an ad saying people who love Apple are mindless drones (when that’s basically everyone) feels somewhat counterproductive if your objective is to get them to like you.
I felt the same about Audi’s spot. I really liked the detail of the execution (setting Afghan Hounds on people escaping from ‘old luxury’ was priceless) but I question the strategy. It is true that Audi is the (relatively) new kid on the block in the premium car segment – Audi was launched in 1965 whilst Karl Benz created the first gas-powered car in 1886. But Mercedes aren’t still rolling out that same car. Whilst I found P Diddy’s cameo in the Mercedes spot utterly pointless, you can’t argue with the presentation of the product – their 2011 model line-up looked stunning, sleek and decidedly modern. Though the profile of a Mercedes driven is older than Audi, it doesn’t mean that young people don’t aspire to own a Mercedes. Ultimately, Audi’s sneering claim that Mercedes is decadent, out-of-touch old luxury feel a little shallow.
5. For a spot to be truly compelling, it must feel like it’s delivered by the authentic voice of the brand
I loved the spirit the Chrysler spot. A proud statement of brand provenance, a rousing call-to-arms for America to re-find its pride in the things it makes, a brand and town reborn. As @Scottfrog commented “Chrysler incites a movement that millions of Americans will want to belong to”. My only question is whether they tried to do too much in one (admittedly pretty lengthy) spot. In addition to claiming Detroit, the spot was also charged with showcasing a new model and attempting to build an argument around gritty, blue-collar Detroit being a natural place for luxury cars to be born which I found a little confusing. However, what you can’t argue with is the authenticity of the tone.
Which is more than can be said for Ford which, during local ad breaks ran footage of a car driving over the Brooklyn Bridge set to Jay Z’s “Empire State of Mind”. To the best of my knowledge, Ford has little claim on New York City (beyond supplying the cabs). This just felt like a weak attempt to buy favor, very inauthentic compared to Chrysler.
So, back to my previous point. If the Superbowl is our industry’s zenith, the ultimate showcase of our best work, I fear that Fast Company’s prediction may be right. Mark-Hans Richer, Harley Davidson CMO commented in the article “many agencies are hanging on to this idea that creativity is theirs to own and sell”. Based on last night’s evidence, we’re grasping by our fingernails alone.
But it’s not just harnessing human’s free time that will save the world. If you have more time on your hands than you realized, just think how much time your computer spends idle when it too could be doing something amazing. IBM’s World Community Grid is picking up the slack of our PCs’ Cognitive Surplus, creating a worldwide grid of computers which act as a massive, free open-source lab for researchers around the globe. Featured in a recent Fast Company article, since its launch in 2004, “more than half a million people in 218 countries have volunteered some 1.5 million laptops and desktops. In raw computing power, the grid is comparable to a top-10 supercomputer. The average PC would take more than 328,000 years to complete the grid’s calculations so far.” The grid is currently engaged in numerous projects including research into AIDS and cancer and the development of rice strains which produce larger, more nutritious yields to ensure the provision of food for the developing world.
Something I particularly like about the program is the addition of a gaming mechanic to encourage participation. Logging the number of hours an individual computer has contributed to the project, WGC assigns points and badges, providing them with personal, tangible rewards for the larger, more intangible work they are contributing to.